Frequently asked questions.

Through the online form or by phone at 1-844-SOS-LUDO. In the form, choose a date and describe the service you need; we will call you to set the time.

No. You can complete the online form. We will then call you to set the time. You may also call or visit the shop.

At the shop, 69 Chemin des Patriotes, at the agreed time. Details — parking and key hand-off — are covered during the confirmation call.

Call the workshop to confirm the payment methods currently accepted.

Most visits are planned as drop-offs. On-site waiting and key hand-off options are explained before your visit.

After verifying your identity, we can provide the documents LDO holds for your vehicle.

The timeline is a supplier estimate. We confirm the price, required deposit, return eligibility and estimated timing before ordering.

Coverage depends on the part and applicable terms. Ask for details before authorizing the work.